Return Procedures

• How to Backup Your Computer
• Equipment Policy - Standards & Renewal / Refresh

Troubleshoot Equipment

• Report a lost or stolen ID Badge
• Requesting a new PC
• Requesting a new Mac
• What To Do if Your Computer is Lost or Stolen

Standard Maintenance & Updates

• Outlook Access
• Software Installation
• Hardware Installation/Maintenance
• My laptop needs to be replaced, what do I do?
• Conference Rooms